Legal Information
Privacy Policy
This is a paragraph font
As of May 2026
This Privacy Policy explains what personal data we process in connection with our website swifiss.ch and our activities. In particular, we explain why, how, and where we process specific types of personal data. We also explain the rights of individuals whose data we process.
Additional privacy policies and other legal documents, such as Terms and Conditions or Terms of Participation, may apply to specific or additional activities.
1. Data Controller
Swifiss, Inc.
31 Unterdorf Street
CH-9107 Urnäsch, Appenzell Ausserrhoden
Switzerland
2. Definitions and Legal Basis
2.1 Definitions
Personal data refers to any information relating to an identified or identifiable natural person. A data subject is a person whose personal data we process. Processing includes any handling of personal data, regardless of the means or methods used, including, in particular, the collection, storage, use, alteration, disclosure, archiving, erasure, or destruction of data.
2.2 Legal Basis
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP) and the Ordinance to the Federal Act on Data Protection (FADPO).
To the extent that the General Data Protection Regulation (GDPR) applies, we base our processing on the following legal grounds:
Art. 6(1)(a) of the GDPR: Consent of the data subject
Art. 6(1)(b) GDPR: Performance of a contract or pre-contractual measures
Art. 6(1)(f) of the GDPR: Legitimate interests, provided that the data subject’s fundamental rights do not override those interests
3. Nature, scope, and purpose of data processing
3.1 Initial Contact
When you contact us via the contact form, email, phone, or any other means, we process the information you provide (e.g., name, email address, phone number, message) for the purpose of handling your inquiry. This information is stored in our Customer Relationship Management (CRM) system.
Legal basis: Pre-contractual measures or legitimate interest in processing inquiries.
3.2 Scheduling an Appointment (Initial Consultation)
On our website, we offer the option to book a free initial consultation. During this process, we collect the following information:
First and last name
Email address
Phone number
Company (optional)
Preferred date
Any additional information regarding the inquiry
This information is used exclusively for scheduling and preparing appointments and is stored in our calendar system.
Legal basis: Pre-contractual measures.
3.3 Business-to-Business (B2B) Collaboration
As a contract manufacturer of cosmetic products, we process the contact information of our business partners (name, title, company, email, phone number) as part of our business relationships. This data is used for contract fulfillment, project management, and ongoing business communication.
Legal basis: Performance of a contract and legitimate interest in maintaining business relationships.
4. Website Hosting and Technical Specifications
4.1 Hosting
Our website is hosted by HighLevel Inc. (also known as GoHighLevel/LeadConnector), a provider based in the United States. When you visit our website, the hosting provider automatically collects the following data and stores it in server log files:
IP address of the requesting device
Date and time of access
URL accessed and referrer URL
Browser and operating system used
Amount of data transferred
This data is technically necessary to deliver the website and is typically deleted after a few days. This data is not combined with any other data sources.
Legal basis: Legitimate interest in the secure and efficient operation of the website.
4.2 Content Delivery and Fonts
We use the Bunny Fonts service provided by BunnyWay d.o.o. (Slovenia) to display fonts. Bunny Fonts is a privacy-friendly alternative to Google Fonts and, according to the provider, does not log IP addresses or personal data. The servers are located in the EU.
When fonts are loaded, a connection is established with the Bunny Fonts servers. In the process, the visitor's IP address may be transmitted.
4.3 Maps (OpenStreetMap)
On our "About Us" page, we embed a map from the open-source service OpenStreetMap (OpenStreetMap Foundation, UK). When the map loads, a connection is established with OpenStreetMap's servers. In the process, your IP address and technical information about your browser may be transmitted to OpenStreetMap.
You can find OpenStreetMap's Terms of Use at: wiki.osmfoundation.org/wiki/Privacy_Policy
5. Cookies
Our website uses cookies. Cookies are small text files that are stored on your device when you visit our website. They help keep the website running smoothly and improve the user experience.
5.1 Essential Cookies
These cookies are necessary for the technical operation of the website and cannot be disabled. They enable basic functions such as navigating the site and accessing restricted areas.
Cookie Session cookie
Purpose Technical meeting reference
Duration End of session
Cookie Form Tracking
Purpose: Assignment of form requests
Duration: 30 days
5.2 Analytics Cookies (optional)
If you have given your consent via a cookie banner, we use analytics cookies to analyze website usage statistically and improve our website. These cookies will not be set without your consent.
You can manage or delete cookies at any time in your browser settings. For more information, please refer to your browser’s help section. Please note that disabling cookies may limit the functionality of our website.
6. Analysis and Tracking
6.1 Google Analytics
We may use Google Analytics 4, a web analytics service provided by Google Ireland Limited (Ireland). Google Analytics uses cookies and similar technologies to analyze the use of our website. In doing so, pseudonymized usage data is transmitted to Google’s servers, which may also be located in the United States.
We use Google Analytics with IP anonymization enabled, so that your IP address is truncated by Google within the EU/EEA. Only in exceptional cases is the full IP address transmitted to a Google server in the U.S. and truncated there.
Google Analytics is only enabled with your consent (cookie banner). You can withdraw your consent at any time.
Legal basis: Consent (Art. 6(1)(a) of the GDPR).
6.2 Meta Pixel (Facebook)
We may use the Meta Pixel from Meta Platforms Ireland Limited to measure the effectiveness of our ads on Facebook and Instagram and to target our website visitors with relevant ads (remarketing).
Among other things, the Meta Pixel tracks visits to specific pages, form submissions, and other interactions. The data collected in this way may be linked to your Facebook/Instagram profile if you are logged in. The data is transferred to Meta’s servers in the United States.
The Meta Pixel is only activated with your consent (cookie banner). You can withdraw your consent at any time.
Legal basis: Consent (Art. 6(1)(a) of the GDPR).
7. Email Communication
When you send us an inquiry via the form or by email, we use your email address to respond to your inquiry and for any further business correspondence. As part of our existing business relationship, we may occasionally send you relevant information via email (e.g., news about our services, invitations to events).
You can opt out of receiving these emails at any time by sending us an email to [email protected] or by clicking the unsubscribe link in the email.
8. Disclosure of Data to Third Parties
We only share personal data when necessary for the purposes stated. Recipients may include:
HighLevel Inc. (USA) — Website hosting, CRM, form processing, calendar bookings, email marketing
BunnyWay d.o.o. (Slovenia/EU) — Font provider (Bunny Fonts)
OpenStreetMap Foundation (UK) — Map View
Google Ireland Limited (Ireland) — Web analytics (if consent is given)
Meta Platforms Ireland Limited (Ireland) — Advertising measurement (if consented to)
Otherwise, we only share personal data if we are legally required to do so or if you have given your express consent.
9. Transfer of Data Abroad
We generally process personal data in Switzerland and within the European Economic Area (EEA). Certain service providers (in particular HighLevel Inc., Google, and Meta) may process data in the United States.
For the United States, the Federal Council has determined that an adequate level of data protection exists for recipients certified under the EU-U.S. Data Privacy Framework. In addition, we have agreed to the Standard Contractual Clauses (SCCs) approved by the European Commission with the relevant providers in order to ensure an adequate level of data protection.
10. Data Security
We take appropriate technical and organizational measures to ensure the protection of your personal data, in particular:
Encrypted data transmission (TLS/SSL) throughout our website
Access restrictions and role-based permissions for internal systems
Regular review of security measures
Despite these measures, complete security cannot be guaranteed. Use of the Internet is generally at your own risk.
11. Your Rights
You have the following rights regarding our data processing:
Right of access: You may request information about the personal data we process at any time.
Right to rectification: You may request the correction of inaccurate personal data.
Right to erasure: You may request the erasure of your personal data, provided that there are no legal obligations to retain it.
Right to data portability: You may request that your personal data be provided to you in a commonly used electronic format.
Right to object: You may object to the processing of your personal data at any time, particularly if we process your data for direct marketing purposes.
Withdrawal of consent: To the extent that we process data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of the processing carried out up to that point.
To exercise your rights, please contact: [email protected]
We reserve the right to verify the identity of the person making the inquiry as appropriate.
14. Changes to this Privacy Policy
We may update this Privacy Policy at any time. The current version is posted on our website. We recommend that you review the Privacy Policy regularly.
A Swiss manufacturer of premium cosmetics. Based in Urnäsch, Appenzell. Operating from the same location since 1963.
Pages
Products
Contact
Swifiss, Inc.
31 Unterdorf Street
CH-9107 Urnäsch, Appenzell Ausserrhoden
Switzerland
Newsletter
Be the first to hear about our latest innovations
Social
